Subject to these terms, we offer refunds on the purchase of goods but not on the provision of services. Our returns period lasts for 14 days after you receive any item, please inform us within 24 hours of receiving your delivery. If 14 days have gone by since delivery of your purchase, unfortunately, we can’t offer you a refund.
To be eligible to return an item for a refund, it must be unused and in the same condition that you received it. To complete your return, we require a receipt or proof of purchase.
Where items have been purchased, they are non-refundable unless broken or damaged. We will try to ensure that all items are in good condition before shipping.
If you need to return an item, send us an email at our contact email address on this website and we will provide you with the address to return your items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
When you are returning items, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. We can offer a replacement for faulty or damaged items if available, if not a refund will be offered. Shipping costs will be refundable once a refund is agreed.